Studies prove what you intuitively know: excellent exam room communication skills build rapport with clients, improve compliance, and reduce your risk of liability. But that’s not to say it’s always easy, especially with difficult clients.

 

Bone up on your skills and improve the exam room experience for everyone with this insightful resource. Based on scientifically validated personality type studies, the FALE communication system provides solid tips on verbal communication and body language, plus concrete guidance in communicating effectively based on the different ways you and your clients gather and process information. Using proven principles, self-tests and a system for communicating with different personality types, you’ll strengthen client relationships and loyalty, and ultimately enhance your job satisfaction and bottom line.