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Truths from Trends: 80 Tips for Better Communication, Happier Clients, and a Healthier Culture

by American Animal Hospital Association

The industry’s very best business, patient care, and client service ideas at your fingertips. This fun collection contains 80 cream-of-the-crop ideas distilled from years of Trends magazine back issues.

$9.95 Member
$12.95 Nonmember

Product Code:
TR80TIPS
Pages:
72
ISBN:
978-1-58326-032-6
Publication Year:
2017
Format:
Book
Dimensions:
7 x 7
Publisher:
AAHA Press


Buy the full 80 Tips Series and save! 
 
Sure, you could scour three years of Trends back issues to discover our industry’s very best business, patient care, and client service tips. Or, you could zip through this fun compilation of AAHA’s awardwinning magazine’s best-of-the-best, super-useful tips. Condensed from articles written by veterinary experts and journalists over the years, these 80 quick-reading, actionable nuggets advise practices on topics such as:
  • Social media and technology
  • Communication and marketing
  • Finance
  • Client service
  • Management and human resources
  • Patient care
  • Feline care
  • Creating a healthy culture
Put years of wisdom at your fingertips for a more satisfied staff, larger clientele, and sound finances. Read it cover to cover or flip to the topic you’re ready to improve first.
Preface
 
1. Social Media and Technology 
2. Communication and Marketing
3. Finance
4. Client Service
5. Management and Human Resources
6. Patient Care
7. Feline Care
8. Creating a Healthy Culture