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Staff Training

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Be a Champion
$9.95 (M)$12.95 (NM) $12.95 Be a Champion: 80 Tips to Work Smarter, Save Money, and Show the Love to Clients and Pets American Animal Hospital Association
Career Choices for Veterinary Technicians
$29.95 (M)$34.95 (NM) $34.95 Career Choices for Veterinary Technicians: Opportunities for Animal Lovers, Revised First Edition Rebecca Rose, CVT; Carin A. Smith, DVM
AAHA’s Complete Guide for the Veterinary Client Service Representative
$74.95 (M)$89.95 (NM) $89.95 Complete Guide for the Veterinary Client Service Representative Jill Renfrew, MBA, CVPM, ACC
Educating Your Clients from A to Z
$44.95 (M)$54.95 (NM) $54.95 Educating Your Clients from A to Z: What to Say and How to Say It, Second Edition Nan Boss, DVM
Healthy Mouth, Healthy Pet
$49.95 (M)$59.95 (NM) $59.95 Healthy Mouth, Healthy Pet: Why Dental Care Matters Josephine M. Banyard, DVM, DAVDC
PDF How We Do Things Here
$74.95 (M)$89.95 (NM) $89.95 PDF How We Do Things Here: Developing and Teaching Office-Wide Protocols Nan Boss, DVM
SET VHMA-Recommended Reading
$149.95 (M)$179.95 (NM) $179.95 SET VHMA-Recommended Reading
Truths from Trends
$9.95 (M)$12.95 (NM) $12.95 Truths from Trends: 80 Tips for Better Communication, Happier Clients, and a Healthier Culture American Animal Hospital Association
Understanding Your Pet’s Health
$19.95 (M)$24.95 (NM) $24.95 Understanding Your Pet’s Health: A Visual Guide American Animal Hospital Association
Veterinary Safety Training for Medical and Technical Staff workbooks (pack of three)
$9.95 (M)$14.95 (NM) $14.95 Veterinary Safety Training for Medical and Technical Staff workbooks (pack of three) Philip J. Seibert Jr., CVT
Veterinary Safety Training for the Whole Practice Team workbooks (pack of three)
Item ON backorder
$9.95 (M)$14.95 (NM) $14.95 Veterinary Safety Training for the Whole Practice Team workbooks (pack of three) Philip J. Seibert Jr., CVT
When Helping Hurts
$39.95 (M)$49.95 (NM) $49.95 When Helping Hurts: Compassion Fatigue in the Veterinary Profession Kathleen Ayl, PsyD