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Staff Training

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Be a Champion
$9.95 (M)$12.95 (NM) $12.95 Be a Champion: 80 Tips to Work Smarter, Save Money, and Show the Love to Clients and Pets American Animal Hospital Association
Career Choices for Veterinary Technicians
$29.95 (M)$34.95 (NM) $34.95 Career Choices for Veterinary Technicians: Opportunities for Animal Lovers, Revised First Edition Rebecca Rose, CVT; Carin A. Smith, DVM
AAHA’s Complete Guide for the Veterinary Client Service Representative
$74.95 (M)$89.95 (NM) $89.95 Complete Guide for the Veterinary Client Service Representative Jill Renfrew, MBA, CVPM, ACC
Educating Your Clients from A to Z
$44.95 (M)$54.95 (NM) $54.95 Educating Your Clients from A to Z: What to Say and How to Say It, Second Edition Nan Boss, DVM
Healthy Mouth, Healthy Pet
$49.95 (M)$59.95 (NM) $59.95 Healthy Mouth, Healthy Pet: Why Dental Care Matters Josephine M. Banyard, DVM, DAVDC
PDF How We Do Things Here
$74.95 (M)$89.95 (NM) $89.95 PDF How We Do Things Here: Developing and Teaching Office-Wide Protocols Nan Boss, DVM
SET VHMA-Recommended Reading
$149.95 (M)$179.95 (NM) $179.95 SET VHMA-Recommended Reading
Truths from Trends
$9.95 (M)$12.95 (NM) $12.95 Truths from Trends: 80 Tips for Better Communication, Happier Clients, and a Healthier Culture American Animal Hospital Association
Understanding Your Pet’s Health
$19.95 (M)$24.95 (NM) $24.95 Understanding Your Pet’s Health: A Visual Guide American Animal Hospital Association
Veterinary Safety Training for Medical and Technical Staff workbooks (pack of three)
$9.95 (M)$14.95 (NM) $14.95 Veterinary Safety Training for Medical and Technical Staff workbooks (pack of three) Philip J. Seibert Jr., CVT
Veterinary Safety Training for the Whole Practice Team workbooks (pack of three)
$9.95 (M)$14.95 (NM) $14.95 Veterinary Safety Training for the Whole Practice Team workbooks (pack of three) Philip J. Seibert Jr., CVT
When Helping Hurts
$39.95 (M)$49.95 (NM) $49.95 When Helping Hurts: Compassion Fatigue in the Veterinary Profession Kathleen Ayl, PsyD