|
|
|
|
|
Be a Champion
80TIPS
Be a Champion: 80 Tips to Work Smarter, Save Money, and Show the Love to Clients and Pets
978-1-58326-253-5
Pick and choose from the best practices of the most successful veterinary hospitals. This fun-to-read collection of tips covers everything from medicine to marketing. Work smarter, not harder!
|
$9.95 (M)$12.95 (NM) |
$12.95 |
Be a Champion: 80 Tips to Work Smarter, Save Money, and Show the Love to Clients and Pets
|
|
American Animal Hospital Association
|
|
|
|
|
|
|
Career Choices for Veterinary Technicians
VTTCC
Career Choices for Veterinary Technicians: Opportunities for Animal Lovers, Revised First Edition
978-1-58326-196-5
This revised first edition is full of options for career directions and changes for working and aspiring veterinary technicians. Learn about the requirements, salaries, and pros and cons for each car
|
$29.95 (M)$34.95 (NM) |
$34.95 |
Career Choices for Veterinary Technicians: Opportunities for Animal Lovers, Revised First Edition
|
|
Rebecca Rose, CVT; Carin A. Smith, DVM
|
|
|
|
|
|
|
AAHA’s Complete Guide for the Veterinary Client Service Representative
RCTRM
AAHA’s Complete Guide for the Veterinary Client Service Representative
978-1-58326-192-7
Take the hassle out of training and equip your client service representatives with the knowledge and skills necessary to best represent your practice with this one-of-a-kind guide. Includes a downloa
|
$74.95 (M)$89.95 (NM) |
$89.95 |
Complete Guide for the Veterinary Client Service Representative
|
|
Jill Renfrew, MBA, CVPM, ACC
|
|
|
|
|
|
|
Educating Your Clients from A to Z
EYCF2
Educating Your Clients from A to Z: What to Say and How to Say It, Second Edition
978-1-58326-153-8
Empower your staff to expertly communicate with clients using this entertaining training tool.
|
$44.95 (M)$54.95 (NM) |
$54.95 |
Educating Your Clients from A to Z: What to Say and How to Say It, Second Edition
|
|
Nan Boss, DVM
|
|
|
|
|
|
|
Healthy Mouth, Healthy Pet
GDDND
Healthy Mouth, Healthy Pet: Why Dental Care Matters
978-1-58326-189-7
Explaining the need for pet dental care just got easier. Enrich your client discussions with this highly visual exam room tool, complete with images, illustrations, and handouts.
|
$34.95 (M)$44.95 (NM) |
$44.95 |
Healthy Mouth, Healthy Pet: Why Dental Care Matters
|
|
Josephine M. Banyard, DVM, DAVDC
|
|
|
|
|
|
|
PDF How We Do Things Here
HWWDT
PDF How We Do Things Here: Developing and Teaching Office-Wide Protocols
9781583260982
Train your whole team in office-wide protocols so everyone—from the receptionist to the veterinary technician—is following the same procedures.
|
$74.95 (M)$89.95 (NM) |
$89.95 |
PDF How We Do Things Here: Developing and Teaching Office-Wide Protocols
|
|
Nan Boss, DVM
|
|
|
|
|
|
|
SET VHMA-Recommended Reading
CVPM1
SET VHMA-Recommended Reading
Prepare for the Certified Veterinary Practice Manager (CVPM) exam with these VHMA-recommended titles!
|
$164.95 (M)$194.95 (NM) |
$194.95 |
SET VHMA-Recommended Reading
|
|
|
|
|
|
|
|
|
Truths from Trends
TR80TIPS
Truths from Trends: 80 Tips for Better Communication, Happier Clients, and a Healthier Culture
978-1-58326-032-6
The industry’s very best business, patient care, and client service ideas at your fingertips. This fun collection contains 80 cream-of-the-crop ideas distilled from years of Trends magazine back issu
|
$9.95 (M)$12.95 (NM) |
$12.95 |
Truths from Trends: 80 Tips for Better Communication, Happier Clients, and a Healthier Culture
|
|
American Animal Hospital Association
|
|
|
|
|
|
|
Understanding Your Pet’s Health
CMFLF
Understanding Your Pet’s Health: A Visual Guide
978-1-58326-183-5
Stock your exam rooms with the ultimate client education tool. Discussing wellness topics and diagnostics was never easier, thanks to this highly visual, client-friendly guide.
|
$19.95 (M)$24.95 (NM) |
$24.95 |
Understanding Your Pet’s Health: A Visual Guide
|
|
American Animal Hospital Association
|
|
|
|
|
|
|
|
$11.95 (M)$17.95 (NM) |
$17.95 |
Veterinary Safety Training for Medical and Technical Staff workbooks (pack of three)
|
|
Philip J. Seibert Jr., CVT
|
|
|
|
|
|
|
|
$11.95 (M)$17.95 (NM) |
$17.95 |
Veterinary Safety Training for the Whole Practice Team workbooks (pack of three)
|
|
Philip J. Seibert Jr., CVT
|
|
|
|
|
|
|
When Helping Hurts
WNHLH
When Helping Hurts: Compassion Fatigue in the Veterinary Profession
978-1-58326-181-1
Compassion fatigue comes with the territory in a career based on care. Avoid burnout and increase job satisfaction with a book tailored to the emotional challenges of vet professionals.
|
$34.95 (M)$44.95 (NM) |
$44.95 |
When Helping Hurts: Compassion Fatigue in the Veterinary Profession
|
|
Kathleen Ayl, PsyD
|
|