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101 Essential Tips: Cat Health & Safety
101 Essential Tips: Cat Health & Safety CAT101 101 Essential Tips: Cat Health & Safety 978-0988378131 Start your clients and their new pets off on the right paw for a safe, healthy relationship on the first visit.
$6.95 (M)$8.95 (NM)Volume pricing available $8.95 101 Essential Tips: Cat Health & Safety Jason Nicholas, BVetMed (Hons); illustrated by Chuck Gonzalez
101 Essential Tips: Dog Health & Safety
101 Essential Tips: Dog Health & Safety DOG101 101 Essential Tips: Dog Health & Safety 978-0988378124 Start your clients and their new pets off on the right paw for a safe, healthy relationship on the first visit.
$6.95 (M)$8.95 (NM)Volume pricing available $8.95 101 Essential Tips: Dog Health & Safety Jason Nicholas, BVetMed (Hons); illustrated by Chuck Gonzalez
101 Veterinary Practice Management Questions Answered
101 Veterinary Practice Management Questions Answered PRMNQ 101 Veterinary Practice Management Questions Answered 9781583261231 Experienced veterinary professionals from across the industry offer advice and answers to your most pressing practice management questions.
$24.95 (M)$29.95 (NM) $29.95 101 Veterinary Practice Management Questions Answered Amanda L. Donnelly, DVM, MBA
Be a Champion
Be a Champion 80TIPS Be a Champion: 80 Tips to Work Smarter, Save Money, and Show the Love to Clients and Pets 978-1-58326-253-5 Pick and choose from the best practices of the most successful veterinary hospitals. This fun-to-read collection of tips covers everything from medicine to marketing. Work smarter, not harder!
$9.95 (M)$12.95 (NM) $12.95 Be a Champion: 80 Tips to Work Smarter, Save Money, and Show the Love to Clients and Pets American Animal Hospital Association
Canine Medical Massage
Canine Medical Massage CNMDM Canine Medical Massage: Techniques and Clinical Applications 978-1-58326-205-4 Complement your practice with science-based massage therapy. The only full-length book on canine medical massage, this resource includes detailed techniques and massage sequences for specific anatomi
$65.95 (M)$74.95 (NM) $74.95 Canine Medical Massage: Techniques and Clinical Applications Narda G. Robinson, DO, DVM, MS, FAAMA; Shelley Sheets, BA, CMT, CAMT
Career Choices for Veterinary Technicians
Career Choices for Veterinary Technicians VTTCC Career Choices for Veterinary Technicians: Opportunities for Animal Lovers, Revised First Edition 978-1-58326-196-5 This revised first edition is full of options for career directions and changes for working and aspiring veterinary technicians. Learn about the requirements, salaries, and pros and cons for each car
$29.95 (M)$34.95 (NM) $34.95 Career Choices for Veterinary Technicians: Opportunities for Animal Lovers, Revised First Edition Rebecca Rose, CVT; Carin A. Smith, DVM
Companion-Animal Dental and Surgical Instruments
Companion-Animal Dental and Surgical Instruments CMAND Companion-Animal Dental and Surgical Instruments: A Reference for Veterinary Technicians and Assistants 978-1-58326-154-5 Discover how efficient your practice can be when techs know how to identify, stock, clean, and care for your instruments. This pictorial pocket reference guide will get them there.
$42.95 (M)$52.95 (NM) $52.95 Companion-Animal Dental and Surgical Instruments: A Reference for Veterinary Technicians and Assistants Gail E. Marshall, AHT, MBA; with Karl M. Peter, DVM
Compensation and Benefits, Ninth Edition
Compensation and Benefits, Ninth Edition CBEN9 Compensation and Benefits, Ninth Edition 978-1-58326-282-5 The most trusted and comprehensive resource for competitive pay and perks packages in the veterinary profession. STOCK IS ON THE WAY!
$109.95 (M)$149.95 (NM) $149.95 Compensation and Benefits, Ninth Edition
AAHA’s Complete Guide for the Veterinary Client Service Representative
AAHA’s Complete Guide for the Veterinary Client Service Representative RCTRM AAHA’s Complete Guide for the Veterinary Client Service Representative 978-1-58326-192-7 Take the hassle out of training and equip your client service representatives with the knowledge and skills necessary to best represent your practice with this one-of-a-kind guide. Includes a downloa
$74.95 (M)$89.95 (NM) $89.95 Complete Guide for the Veterinary Client Service Representative Jill Renfrew, MBA, CVPM, ACC
Coping with the Loss of Your Pet
Coping with the Loss of Your Pet PLCOP Coping with the Loss of Your Pet Help your clients through a difficult time with this caring gesture of support.
$5.95 (M)$6.95 (NM)Volume pricing available $6.95 Coping with the Loss of Your Pet Kathleen Ayl, PhD
Educating Your Clients from A to Z
Educating Your Clients from A to Z EYCF2 Educating Your Clients from A to Z: What to Say and How to Say It, Second Edition 978-1-58326-153-8 Empower your staff to expertly communicate with clients using this entertaining training tool.
$44.95 (M)$54.95 (NM) $54.95 Educating Your Clients from A to Z: What to Say and How to Say It, Second Edition Nan Boss, DVM
AAHA Guide to Creating an Employee Handbook, Fourth Edition
AAHA Guide to Creating an Employee Handbook, Fourth Edition AGCH4 AAHA Guide to Creating an Employee Handbook, Fourth Edition 978-1-58326-283-2
$109.95 (M)$134.95 (NM) $134.95 Guide to Creating an Employee Handbook, Fourth Edition Amanda L. Donnelly, DVM, MBA; Charlotte Lacroix, DVM, JD; and Kellie G. Olah, SPHR, SHRM-CP
Exceptional Customer Experience
Exceptional Customer Experience CS80TIPS Exceptional Customer Experience: 80 Tips for Compassionate Care, Clear Communication, and Authentic Client Connections 978-1-58326-286-3
$9.95 (M)$12.95 (NM) $12.95 Exceptional Customer Experience: 80 Tips for Compassionate Care, Clear Communication, and Authentic Client Connections American Animal Hospital Association
Fear Free
Fear Free FF80TIPS Fear Free: 80 Tips to Reduce Your Patients' Fear, Anxiety, and Stress 978-1-58326-005-0 Discover the key to your patients’ emotional wellbeing with effective, easy-to-implement solutions from Fear Free–certified professionals.
$9.95 (M)$12.95 (NM) $12.95 Fear Free: 80 Tips to Reduce Your Patients' Fear, Anxiety, and Stress American Animal Hospital Association
Final Act of Caring
Final Act of Caring PLFC1 Final Act of Caring: Ending the Life of an Animal Friend 9781879779020 Encourage pet owners to review all the options when considering a planned passing for their pet.
$5.95 (M)$6.95 (NM)Volume pricing available $6.95 Final Act of Caring: Ending the Life of an Animal Friend Mary and Herb Montgomery
Financial and Productivity Pulsepoints, Tenth Edition
Financial and Productivity Pulsepoints, Tenth Edition FPPU10 Financial and Productivity Pulsepoints, Tenth Edition 978-1-58326-277-1 The all-new tenth edition of this must-have resource contains the data, analysis, and context you need in order to measure your success against profession standards, identify gaps, and develop action
$144.95 (M)$189.95 (NM) $189.95 Financial and Productivity Pulsepoints, Tenth Edition
Financial Management of the Veterinary Practice
Financial Management of the Veterinary Practice FNMNV Financial Management of the Veterinary Practice 978-1-58326-124-8 Is the financial management of your practice not your strong suit? Shore up your skills and achieve greater financial stability with one, easy-to-understand resource.
$54.95 (M)$64.95 (NM) $64.95 Financial Management of the Veterinary Practice Justin Chamblee, CPA, MAcc; Max Reiboldt, CPA
Forever in My Heart
Forever in My Heart FMHEA Forever in My Heart: Remembering My Pet's Life 9781879779075 Acknowledge the human-animal bond and help your clients celebrate their pet’s lives with this journal.
$5.95 (M)$6.95 (NM)Volume pricing available $6.95 Forever in My Heart: Remembering My Pet's Life Client Mary and Herb Montgomery
Good-bye My Friend
Good-bye My Friend PLGO1 Good-bye My Friend 9781879779006 This book is filled with personal stories to help your clients deal with the loss of a pet.
$5.95 (M)$6.95 (NM)Volume pricing available $6.95 Good-bye My Friend Mary and Herb Montgomery
AAHA Guide to Safeguarding Controlled Substances
AAHA Guide to Safeguarding Controlled Substances SAFECS AAHA Guide to Safeguarding Controlled Substances 978-1-58326-293-1 The AAHA Guide to Safeguarding Controlled Substances is the ultimate resource for understanding DEA regulations and ensuring your practice is safe and fully compliant.
$74.95 (M)$89.95 (NM) $89.95 Guide to Safeguarding Controlled Substances Jack Teitelman and Kelley Detweiler
Healthy Mouth, Healthy Pet
Healthy Mouth, Healthy Pet GDDND Healthy Mouth, Healthy Pet: Why Dental Care Matters 978-1-58326-189-7 Explaining the need for pet dental care just got easier. Enrich your client discussions with this highly visual exam room tool, complete with images, illustrations, and handouts.
$49.95 (M)$59.95 (NM) $59.95 Healthy Mouth, Healthy Pet: Why Dental Care Matters Josephine M. Banyard, DVM, DAVDC
I Remember: A Book About My Special Pet
I Remember: A Book About My Special Pet IRMBK I Remember: A Book About My Special Pet 978-1-879779-06-8 Help the families at your practice grieve with this pet loss scrapbook for children.
$5.95 (M)$6.95 (NM)Volume pricing available $6.95 I Remember: A Book About My Special Pet Client Mary and Herb Montgomery
Manager’s Guide to Veterinary Workplace Safety, Second Edition
Manager’s Guide to Veterinary Workplace Safety, Second Edition BSMN2 Manager’s Guide to Veterinary Workplace Safety, Second Edition 978-1-58326-199-6 Ensure the safety of your practice team in the workplace with this comprehensive guide to veterinary-specific OSHA standards. Includes customizable checklists and templates.
$79.95 (M)$94.95 (NM) $94.95 Manager’s Guide to Veterinary Workplace Safety, Second Edition Philip J. Seibert Jr., CVT
PDF Associate Buy-Ins
PDF Associate Buy-Ins EBOOKSTAS2P PDF Associate Buy-Ins: Structuring Successful Transitions, Second Edition 978-1-58326-187-3 Discover different ways to arrange a buy-in, as well as the advantages and disadvantages of each method in this fully updated second edition, all in a convenient PDF format.
$41.95 (M)$53.95 (NM) $53.95 PDF Associate Buy-Ins: Structuring Successful Transitions, Second Edition Lorraine Monheiser List, CPA, CVA
PDF Buying a Veterinary Practice
PDF Buying a Veterinary Practice BAVP1EP PDF Buying a Veterinary Practice 9781583261036 A complete example of a practice purchase teaches you how to evaluate practices you’re interested in, all in an easy PDF format.
$50.95 (M)$61.95 (NM) $61.95 PDF Buying a Veterinary Practice Lorraine Monheiser List, CPA, MEd
PDF Compensation Models for Owners, Associates, and Staff
PDF Compensation Models for Owners, Associates, and Staff EBOOKCOMP1P PDF Compensation Models for Owners, Associates, and Staff 978-1-58326-152-1 Multiple examples give you the background you need to create your own packages for owners, associates, and staff, all in an easy PDF format.
$41.95 (M)$53.95 (NM) $53.95 PDF Compensation Models for Owners, Associates, and Staff Lorraine Monheiser List, CPA, CVA
PDF How We Do Things Here
PDF How We Do Things Here HWWDT PDF How We Do Things Here: Developing and Teaching Office-Wide Protocols 9781583260982 Train your whole team in office-wide protocols so everyone—from the receptionist to the veterinary technician—is following the same procedures.
$74.95 (M)$89.95 (NM) $89.95 PDF How We Do Things Here: Developing and Teaching Office-Wide Protocols Nan Boss, DVM
PDF Starting a Veterinary Practice
PDF Starting a Veterinary Practice SYOP1EP PDF Starting a Veterinary Practice 9781583261026 Learn about the process—creating your mission statement, crunching the numbers and measuring your success in an easy PDF format.
$51.95 (M)$63.95 (NM) $63.95 PDF Starting a Veterinary Practice Lorraine Monheiser List, CPA MEd
Practical Guide to Managing Employee Performance in Veterinary Practices
Practical Guide to Managing Employee Performance in Veterinary Practices PRGU2 Practical Guide to Managing Employee Performance in Veterinary Practices 978-1-58326-001-2 Take the stress and stigma out of employee performance evaluations and turn them into an ongoing dialogue that yields positive results for you, your team, and your practice.
$44.95 (M)$54.95 (NM) $54.95 Practical Guide to Managing Employee Performance in Veterinary Practices Karen Parker, DVM
Practical Guide to Veterinary Hospital Design
Practical Guide to Veterinary Hospital Design VHDE1 Practical Guide to Veterinary Hospital Design: From Renovations to New Builds 978-1-58326-057-9 The design of your hospital can help you make the most of your veterinary business. This book is your blueprint to take your hospital to the next level.
$134.95 (M)$174.95 (NM) $174.95 Practical Guide to Veterinary Hospital Design: From Renovations to New Builds Vicki J. Pollard, AIA, CVT, and Ashley M. Shoults, AIA
Practice Made Perfect
Practice Made Perfect PRMD2 Practice Made Perfect: A Complete Guide to Veterinary Practice Management, Second Edition 978-1-58326-172-9 Build or brush up on the diverse skills you need for practice management. The second edition of this bestselling resource covers key topics such employment law, inventory, marketing and social media,
$95.95 (M)$114.95 (NM) $114.95 Practice Made Perfect: A Complete Guide to Veterinary Practice Management, Second Edition Marsha L. Heinke, DVM, EA, CPA, CVPMwith contributions by John B. McCarthy, DVM, MBA
SET 80 Tips Series
SET 80 Tips Series 80TSC1 SET 80 Tips Series Get 320 tips for one low price!
$32.95 (M)$42.95 (NM) $42.95 SET 80 Tips Series
SET Pet Loss Booklet
SET Pet Loss Booklet PTLS1 SET Pet Loss Booklet
$21.95 (M)$24.95 (NM) $24.95 SET Pet Loss Booklet
SET VHMA-Recommended Reading
SET VHMA-Recommended Reading CVPM1 SET VHMA-Recommended Reading Prepare for the Certified Veterinary Practice Manager (CVPM) exam with these VHMA-recommended titles!
$149.95 (M)$179.95 (NM) $179.95 SET VHMA-Recommended Reading
SET Vital Statistics Series
SET Vital Statistics Series VSSS5 SET Vital Statistics Series
$359.95 (M)$499.95 (NM) $499.95 SET Vital Statistics Series
Small Animal Veterinary Nerdbook, Third Edition
Small Animal Veterinary Nerdbook, Third Edition ATNR3 Small Animal Veterinary Nerdbook, Third Edition 9780964151857 This pocket reference gives you instant access to accurate, practical information on 21 subjects.
$79.95 (M)$89.95 (NM) $89.95 Small Animal Veterinary Nerdbook, Third Edition Sophia Yin, DVM, MS
Special Place for Charlee
Special Place for Charlee PLSPC Special Place for Charlee: A Child's Companion Through Pet Loss 9780965404907 Help kids with the loss of a pet with this book that explains grief in terms a child can understand.
$9.95 (M)$10.95 (NM)Volume pricing available $10.95 Special Place for Charlee: A Child's Companion Through Pet Loss Debby Morehead
Standard Abbreviations for Veterinary Medical Records, Third Edition
Standard Abbreviations for Veterinary Medical Records, Third Edition SAVM3 Standard Abbreviations for Veterinary Medical Records, Third Edition 978-1-58326-144-6 Abbreviations are the secret to efficient recordkeeping. Keep everyone speaking the same language with this updated book of more than 750 standardized medical and imaging abbreviations.
$19.95 (M)$24.95 (NM) $24.95 Standard Abbreviations for Veterinary Medical Records, Third Edition American Animal Hospital Association
Truths from Trends
Truths from Trends TR80TIPS Truths from Trends: 80 Tips for Better Communication, Happier Clients, and a Healthier Culture 978-1-58326-032-6 The industry’s very best business, patient care, and client service ideas at your fingertips. This fun collection contains 80 cream-of-the-crop ideas distilled from years of Trends magazine back issu
$9.95 (M)$12.95 (NM) $12.95 Truths from Trends: 80 Tips for Better Communication, Happier Clients, and a Healthier Culture American Animal Hospital Association
Understanding Your Pet’s Health
Understanding Your Pet’s Health CMFLF Understanding Your Pet’s Health: A Visual Guide 978-1-58326-183-5 Stock your exam rooms with the ultimate client education tool. Discussing wellness topics and diagnostics was never easier, thanks to this highly visual, client-friendly guide.
$19.95 (M)$24.95 (NM) $24.95 Understanding Your Pet’s Health: A Visual Guide American Animal Hospital Association
Veterinary Fee Reference, Eleventh Edition
Veterinary Fee Reference, Eleventh Edition VFRE11 Veterinary Fee Reference, Eleventh Edition 978-1-58326-287-0
$169.95 (M)$269.95 (NM) $269.95 Veterinary Fee Reference, Eleventh Edition American Animal Hospital Association
Veterinary Technician's Guide to Exotic Animal Care, Second Edition
Veterinary Technician's Guide to Exotic Animal Care, Second Edition TGEA2 Veterinary Technician's Guide to Exotic Animal Care, Second Edition 978-1-58326-146-0 Exotic pets are on the rise. Give your vet techs the know-how needed with this full-color, concise guide to proper handling, diagnostic testing surgical and anesthetic assistance and more.
$75.95 (M)$86.95 (NM) $86.95 Veterinary Technician's Guide to Exotic Animal Care, Second Edition Thomas N. Tully, Jr., DVM, MS, DABVP (Avian), DECZM (Avian)Mark A. Mitchell, DVM, MS, PhD, DECZM (Herpetology)
What’s Next? A Guide to Veterinary Ultrasound of the Eye, Neck, and Shoulder and Guided Sampling Techniques
What’s Next? A Guide to Veterinary Ultrasound of the Eye, Neck, and Shoulder and Guided Sampling Techniques BGTHUL What’s Next? A Guide to Veterinary Ultrasound of the Eye, Neck, and Shoulder and Guided Sampling Techniques 978-1-58326-176-7 Boost your ultrasound skills with this manual packed with knowledge, techniques, and 136 ultrasound images to help you identify diseases of the eye, neck, and shoulder.
$21.29 (M)$26.09 (NM) $26.09 What’s Next? A Guide to Veterinary Ultrasound of the Eye, Neck, and Shoulder and Guided Sampling Techniques Tomas W. Baker
What’s That? A Beginner’s Guide to Veterinary Abdominal Ultrasound
What’s That? A Beginner’s Guide to Veterinary Abdominal Ultrasound BGGDT What’s That? A Beginner’s Guide to Veterinary Abdominal Ultrasound 9781583261040 Calling all ultrasound novices. Learn to interpret complex abdominal ultrasound images with easy-to-follow guidance from an expert.
$79.95 (M)$94.95 (NM) $94.95 What’s That? A Beginner’s Guide to Veterinary Abdominal Ultrasound Tomas W. Baker
When Helping Hurts
When Helping Hurts WNHLH When Helping Hurts: Compassion Fatigue in the Veterinary Profession 978-1-58326-181-1 Compassion fatigue comes with the territory in a career based on care. Avoid burnout and increase job satisfaction with a book tailored to the emotional challenges of vet professionals.
$39.95 (M)$49.95 (NM) $49.95 When Helping Hurts: Compassion Fatigue in the Veterinary Profession Kathleen Ayl, PsyD